Collective Commentary about the New Package Travel Directive

As soon as the organiser is informed that a package has been created, the organiser shall provide to the traveller the information referred to in points (a) to (h) of paragraph 2 on a durable medium. 4. The information referred to in paragraphs 2 and 3 shall be provided in a clear, comprehensible and prominent manner. 5. In good time before the start of the package, the organiser shall provide the traveller with the necessary receipts, vouchers and tickets, information on the scheduled times of departure and, where applicable, the deadline for check-in, as well as the scheduled times for intermediate stops, transport connections and arrival. Josep Maria Bech Serrat 1 1. Transparency requirement for contractual information; 2. A copy or confirmation of the contract on a durable medium; 3. The content of the copy or confirmation of the contract. 1. TRANSPARENCY REQUIREMENT FOR CONTRACTUAL INFORMATION Contractual information has to be given to the traveller once the contract has been concluded. The first subparagraph of Art. 7(1) of the new Package Travel Directive requires that the Member States must ensure that the package travel contracts are “in plain and intelligible language and, in so far as they are in writing, legible” (first sentence). Transparency also governs pre-contractual information and some differences do exist between EU Consumer Law Directives. Hence Art. 10(1) of the E-Commerce Directive requires that a minimum of information shall be given 1 University of Girona, Spain.