Sustainable Tourism Law

SUSTAINABLE TOURISM AND CONSUMER PROTECTION 103 recitals make very clear that the focus of the Directive is on the protection of travellers, mainly consumers, and that the Directive aims to ensure that they can benefit from the advantages of the internal market in the area of package travel and linked travel arrangements 4 . III.1) Article 5 of the Directive provides for a lengthy list of information obligations. These include information on the main characteristics of the travel services, such as • the travel destination(s), itinerary and periods of stay, with dates and, where accommodation is included, the number of nights included; • the means, characteristics and categories of transport, the points, dates and time of departure and return, the duration and places of intermediate stops and transport connections. • where the exact time is not yet determined, the organiser and, where applicable, the retailer shall inform the traveller of the approximate time of departure and return; • the location, main features and, where applicable, tourist category of the accommodation under the rules of the country of destination; • the meal plan; • visits, excursion(s) or other services included in the total price agreed for the package; • where it is not apparent from the context, whether any of the travel services will be provided to the traveller as part of a group and, if so, where possible, the approximate size of the group; • where the traveller’s benefit from other tourist services depends on effective oral communication, the language in which those services will be carried out; and • whether the trip or holiday is generally suitable for persons with reduced mobility and, upon the traveller’s request, precise information on the suitability of the trip or holiday taking into account the traveller’s needs; However, these information requirements do not include any information on culture, environment, local economy, religion or other circumstances which could be relevant for the sustainability of tourism and its compatibility with the needs of the local residents and the protection of the local environment. 4 Recital 5 of Directive 2015/2302/EU.

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