Collective Commentary about the New Package Travel Directive

1278 COLLECTIVE COMMENTARY ABOUT THE NEW PACKAGE TRAVEL DIRECTIVE 1.4.3. Expected result(s) and impact Specify the effects which the proposal/initiative should have on the beneficiaries/ groups targeted. – Ensure a more competitive and fairer level playing field for the businesses operating in the travel market; – Increase the cross-border offer of package travel services by reducing costs and obstacles to cross-border trade in the package travel market; – Reduce consumer detriment and increase transparency for travellers who buy combinations of travel services; 1.4.4. Indicators of results and impact Specify the indicators for monitoring implementation of the proposal/initiative. – Increase in cross-border trade in the package travel market; – The level of compliance costs for businesses operating in the package travel market; – Increase in the number of consumers protected when going on holidays; – Decrease in the number of consumers experiencing problems for different types of travel arrangements; 1.5. Grounds for the proposal/initiative 1.5.1. Requirement(s) to be met in the short or long term – Clarify and modernise the scope of travellers’ protection when purchasing combinations of travel services for the same trip or holiday by bringing in particular on-line packages and assisted travel arrangements within the scope of the revised Directive, whilst clarifying, in a targeted manner, the scope of protection for bookings through traditional brick and mortar travel agents. This will lead to increased transparency for all market players. – Ensuring that travellers are better informed about the travel products they are buying and grant them access to clearer remedies if something goes wrong, thus substantially reducing the detriment they suffer. – Minimise obstacles to cross-border trade and reduce compliance costs for traders who want to sell packages across borders;