Collective Commentary about the New Package Travel Directive
440 COLLECTIVE COMMENTARY ABOUT THE NEW PACKAGE TRAVEL DIRECTIVE The content of both templates is identical. In them, the traveller is informed that after selecting and paying for a travel service, if they do book additional travel services for their trip, they will not enjoy the rights that Directive 2013/2302 offers to package travels. Travellers are also informed that for those reasons the company with whom they have entered into a contract will not be responsible for the proper execution of the services in the additional travels and, in case the traveller has any problem, he must get in touch with the corresponding service provider. The traveller must also be informed that if he books additional travel services during the same visit to the booking website of the company with whom he has formalized the first contract, those services will be a part of the services included in a travel package. In those cases, according to the protection given by the European Law, the company that has subscribed a security against insolvency of the contracted company will give back the payments made in the concept of services that have not been executed as a consequence of its insolvency situation and will take care of repatriation, when needed. However, the template considers that the insolvency that is covered by the security refers to the company with whom the service has been contracted and not the one providing that service. That is why the template indicates that the restitution of such amounts in case of insolvency of the corresponding service provider should not take place. The traveller must also be given more information, indicating that by following a hyperlink, whichmust contain the website, he will receive information about the security against insolvency that the company has contracted and that in case the services are denied as a consequence of such insolvency, he will be able to contact the guarantor entity or the relevant authority. This information must be complete and contain the name of the company, the contact details, geographical address, email and telephone number. Regarding this point, the consumer must remember that the insolvency protection does not include the contracts made with parties different from the company, and which may still be executed despite their insolvency situation. Once the traveller opens this hyperlink, he will also find Directive 2015/2302 just as it has been transposed to the national regulation. The content of the standard information template known as Part C is basically equal to the one contained in templates Part A and Part B. Nevertheless, there are differences according to the uniqueness of how businesses covered by this template develop their activity. This document is intended for the businesses that enter into their contracts with the simultaneous physical presence of the businessman and the traveller. In this template there is another particularity,
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