Collective Commentary about the New Package Travel Directive

ARTICLE 1 | F. JAVIER MELGOSA ARCOS 71 liability of carriers of passengers by maro in case of accident), Regulation (EU) No 1177/2010 (rights of passengers traveling by sea and inland waterway) and Regulation (EU) No 181/2011 (rights of passengers in bus and coach). Travellers shall be entitled to present claims under this Directive and under those Regulations and international conventions. Compensation or price reduction granted under this Directive and the compensation or price reduction granted under those Regulations and international conventions shall be deducted from each other in order to avoid overcompensation. 2.4. Pre-contractual information and formalization of the contract One of the ways to fulfil the goal of consumer protection is the obligation to provide them complete and detailed information through a travel program, which will be binding to the organizer or retailer. The Directive deals with these obligations in Articles 5 and 6: Member States shall ensure that, before the traveller is bound by any contract package or corresponding offer, the organiser and, where the package is sold through a retailer, also the retailer shall provide the traveller with the standard information by means of the relevant form as set out in Part A or Part B of Annex I, and, where applicable to the package, with the following information: (a) the main characteristics of the travel services: (i) the travel destination(s), itinerary and periods of stay, with dates and, where accommodation is included, the number of nights included; (ii) the means, characteristics and categories of transport, the points, dates and time of departure and return, the duration and places of intermediate stops and transport connections. Where the exact time is not yet determined, the organiser and, where applicable, the retailer shall inform the traveller of the approximate time of departure and return; (iii) the location, main features and, where applicable, tourist category of the accommodation under the rules of the country of destination; (iv) the meal plan; (v) visits, excursion(s) or other services included in the total price agreed for the package; (vi) where it is not apparent from the context, whether any of the travel services will be provided to the traveller as part of a group and, if so, where possible, the approximate size of the group;