Collective Commentary about the New Package Travel Directive

72 COLLECTIVE COMMENTARY ABOUT THE NEW PACKAGE TRAVEL DIRECTIVE (vii) where the traveller’s benefit from other tourist services depends on effective oral communication, the language in which those services will be carried out; and (viii) whether the trip or holiday is generally suitable for persons with reduced mobility and, upon the traveller’s request, precise information on the suitability of the trip or holiday taking into account the traveller’s needs; (b) the trading name and geographical address of the organiser and, where applicable, of the retailer, as well as their telephone number and, where applicable, e-mail address; (c) the total price of the package inclusive of taxes and, where applicable, of all additional fees, charges and other costs or, where those costs cannot reasonably be calculated in advance of the conclusion of the contract, an indication of the type of additional costs which the traveller may still have to bear; (d) the arrangements for payment, including any amount or percentage of the price which is to be paid as a down payment and the timetable for payment of the balance, or financial guarantees to be paid or provided by the traveller; (e) the minimum number of persons required for the package to take place and the time-limit, referred to in point (a) of Article 12(3), before the start of the package for the possible termination of the contract if that number is not reached; (f ) general information on passport and visa requirements, including approximate periods for obtaining visas and information on health formalities, of the country of destination; (g) information that the traveller may terminate the contract at any time before the start of the package in return for payment of an appropriate termination fee or, where applicable, the standardised termination fees requested by the organiser, in accordance with Article 12(1); (h) information on optional or compulsory insurance to cover the cost of termination of the contract by the traveller or the cost of assistance, including repatriation, in the event of accident, illness or death. For package travel contracts concluded by telephone, the organiser and, where applicable, the retailer shall provide the traveller with the standard information set out in Part B of Annex I. With reference to packages as defined in point (b)(v) of point 2 of Article 3 (purchased from separate traders through linked online booking processes where