Collective Commentary about the New Package Travel Directive

74 COLLECTIVE COMMENTARY ABOUT THE NEW PACKAGE TRAVEL DIRECTIVE were a product of another organizing agency (“the information contained in the Program-offer will be binding for the trip organizer or retailer”). All information contained in the brochure or on the website engages the offeror, so SAP Malaga November 14, 2000 made responsible the organizer of the fact that at the moment of departure to Cuba with a package, a family could not travel because at the police control three minor children, older than 14, were included in the mother’s passport, lacking their own passport; which is required in the country of destination, despite the fact they had sent copies of them to the wholesaler to process the visas and nothing was notified to them in this respect. The wholesale agency had the obligation to report the need to have a valid passport and that it was insufficient to appear in one of their parents’ passport. The SAP Madrid May 7, 2013 states that “within this legal regulation is imposed, to the retailer, the inexcusable duty to make available to the principal contractor, a program or information brochure containing the corresponding written offer on the package (art. 152) and, the information included in the program or brochure-offer that has been made available to the principal contractor, shall be binding on the retailer of the package (art. 153), the contract must be drawn up according to the supply characteristics of the relevant matter (art. 154) “and SAP Valencia February 14, 2005 estimated the liability for traffic accident in a hired circuit, that included several days of travel in ATV through the desert as mentioned in the brochure of the wholesaler and the travel agency; on the contrary, the SAP Vizcaya February 28, 2002 the amount claimed by the customer is not granted because the travel agency fulfilled its obligations as a retailer facilitating the brochure to the costumer, the accurate information and the documentation received from the wholesaler. The offeror may disengage from the initial offer if any change occurs and if it is inserted, prior written agreement of both parties, a complementary manner in the program-offer before making the contract, or even after its realization. The offer expires when it is subjected to term or when changes occur in it, provided that these changes are notified to the consumer and stating that these possible changes are advertised on the website or in the brochure. Travel agencies are required to provide detailed information on the tourist destinations offered. Western travellers may have health problems (diarrhoea, allergies, hepatitis and other diseases), security issues, etc., that intermediary tourism professionals should try to avoid with a foresight effort; otherwise, they can be charged with any damages the consumers may suffer, if any additional information that ensures their safety is not provided. For example, the lack of