Sustainable Tourism Law

LEGAL SUSTAINABILITY OF ADVENTURE TOURISM 369 IV. STRUCTURE OF ISO 21103:2014 1. ISO 21103:2014 specifies minimum requirements for information to be provided to participants before, during and after adventure tourism activities. ISO 21103:2014 can be used by all types and sizes of providers operating in different geographic, cultural and social environments. This International Standard outlines the requirements of a safety management system for adventure tourism activity providers. A provider can use this International Standard for the following: a) to enhance safety performance; b) to meet expectations for participant and staff safety; c) to demonstrate safe practices; d) to support compliance with applicable legal requirements. This International Standard can be used by all types and sizes of providers, operating in different geographic, cultural and social environments. 2. Normative references There are no normative references. 3. Terms and definitions For the purposes of this document, the following terms and definitions apply. 3.1. organization person or group of people that has its own functions in terms of responsibilities, authorities and relationships to achieve its objectives (3.9) 3.2. interested party person or organization (3.1) that can affect, be affected by, or perceive itself to be affected by a decision or activity 3.3. requirement need or expectation that is stated, generally implied or obligatory 3.4. management system with a set of interrelated or interacting elements of an organization (3.1),establishing policies (3.7), objectives (3.9) and processes (3.13) to achieve those objectives 3.5. top management person or group of people who directs and controls an organization (3.1) at the highest level 3.6. effectiveness extent to which planned activities are realized and planned results achieved