Sustainable Tourism Law

678 SUSTAINABLE TOURISM LAW VI. STUDY SHOWS POSITIVE IMPACT OF CST With the objective of analysing the impact that the CST has generated in the tour operator and lodging companies after its certification, the ICT Sustainability Department developed an investigation that shows multiple benefits and a very positive impact, as perceived by these companies. The study evaluated 65 hotels and 29 certified tour operators in areas such as basic services, products, production and business. More than 50% of the companies presented a decrease in the consumption of water and energy, they also increased their consumption of environmentally friendly products and fostered the reforestation of native species, in tandem with efforts to create a better waste management and use clean energy, which allows greater international recognition and customer satisfaction. The following table details the percentage of companies with a positive response to the question posed on whether the CST has had an impact (YES or NO). The way to read the data is, for example in the first line: For 58% of the hotels interviewed and for 50% of the tour operators, there was a decrease in water consumption per cubic meters after the implementation of the CST Percentage of companies with positive response to the question posed on whether the CST has had an impact (YES or NO) Most important findings after theCST implementation Hotels Tour operators Decrease in water consumption per cubic meters 58% 50% Reduction in the management of wastewater discharged without treatment. 52% 29% Reduction of the level of electricity consumption. 71% 75% Decrease in consumption in the amount of paper reams. 76% 82% Decrease in billing in water consumption in $. 48% 31% Decrease in billing in electricity consumption in $. 58% 46% Increase in consumption of environmentally friendly products in kitchens and restaurants in large containers. 73% 53% Increase in the consumption of biodegradable cleaning products. 69% 61% Increase in the purchase of organic products 67% 62% Increase in the purchase of locally produced foods. 60% 52% Increase in the number of clients (tourists). 43% 47% Change in the purchase of other locally produced items (handicrafts, furniture, cleaning items, among others). 51 59%