Sustainable Tourism Law

SUSTAINABLE TOURISM: THE COSTA RICA CASE 679 Percentage of companies with positive response to the question posed on whether the CST has had an impact (YES or NO) Most important findings after theCST implementation Hotels Tour operators Change in the purchase of organic fertilizers. 55% 56% Change in the production of clean energy. 62% 57% Change in the recovery of green areas. 60% Change in reforestation with native species. 74% Change in customer satisfaction. 81% 64% Change in international recognition. 61% 59% Change in the number of suppliers with sustainable practices. 82% 76% Hiring local staff. 59% 63% Implementation of changes in waste collection. 47% 62% VII. WHAT IS 100% RESPONSIBLE TOURISM? It is the kind of tourism that the country needs. Possessing an operative efficiency that promotes savings and the efficient use of resources. It is tourism that is committed to the community and its needs, as well as being committed to respecting the environment. The tourist that selects a tourism company that has the CST logo can be sure that they carry out actions in all processes of sustainable integral management to avoid negative impacts on the environment, culture and society. VIII. HOW IS IT ACHIEVED? All this is achieved by promoting the efficient use of hydroelectric and renewable resources, which represents significant savings for the company and a reduction in pollution that is reflected in less waste materials, integration with the immediate and adjacent communities, therefore improving the competitiveness of the company and the satisfaction of its visitors. If we had to propose a formula to define sustainability we can say that: Environmental cost < private benefit + social benefit, where social benefit > private benefit

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