Tourism Law in Europe

3. Package Travel With the exception of the provisions on insolvency protection 24 , the Package Travel Directive (EU) 2015/2302 has been implemented in Austria in the Package Travel Act (“Pauschalreisegesetz – PRG”) published in the Official Journal on April 24, 2017 25 which came into force on July 1, 2018. The Package Travel Act largely follows the structure and wording of the Directive:  sec. 1: scope of application  sec. 2: definitions  sec. 3: nullity of deviating agreements to the detriment of the traveler  sec. 4: pre-contractual information  sec. 5: impact of the pre-contractual information on the content of the contract  sec. 6: content of the contract and documents to be supplied before the start of the package  sec. 7: transfer of the package travel contract to another traveller  sec. 8: alteration of the price  sec. 9: alteration of other package travel contract terms  sec. 10: termination and withdrawal before the start of the package  sec. 11: performance of the contractual travel services  sec. 12: price reduction and compensation for damages  sec. 13: possibility to contact the organiser via the retailer  sec. 14: obligation to provide assistance  sec. 15: information obligations regarding linked travel arrangements  sec. 16: obligations of travel mediators in case of an organiser established outside the EEA  sec. 17: liability for booking errors  sec. 18: right of redress  sec. 19: penal provisions 24 See 4) below. 25 BGBl I No. 50/2017.

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